Published 16.3.2020

Metsähallitus customer service is suspended for now at visitor centers and other customer service points

Updated March 18: most of the visitor centres and huts are closed. More information:

Metsähallitus complies with the recommendations and precautionary principles issued by the public authorities due to the corona virus outbreak. Customer service is suspended in nature visitor centers, Science Center Pilke and other customer service points for the time being starting March 16th. Web, social media and phone services provided by Metsähallitus will continue and increase.

In some of the nature visitor centers and customer service points private partner companies are producing the services. Metsähallitus will negotiate with the partners about the continuation of the customer services. Situation will be clarified as soon as possible. Up-to-date information and guidance can be found from our websites, and our visitor center customer service numbers.

Public services and exhibition guidance services have been cancelled at nature visitor centers until further notice. All events and group bookings at Science Center Pilke have also been cancelled for now.

Metsähallitus encourages people to enjoy the outdoors, but following the healthcare authorities’ instructions. Picnic sites, cooking huts, daytrip huts and wilderness huts can be used for, but customers are encouraged to follow the advice from healthcare authorities. We advise to avoid the most popular destinations.

Metsähallitus is following the situation and will communicate any changes.

Further information:
Up-to-date information regarding the coronavirus outbreak from Metsähallitus Parks and Wildlife Services

Metsähallitus website:

Fishing and hunting licenses are available from Erä webstore as well as Eräluvat service number + 358 20 69 2424 weekdays from 9 until 16 o´clock.

Info at Science Center Pilke can be contacted via phone + 358 20 639 7820 and e-mail

Information for media:

Communications Manager Päivi Rosqvist, Metsähallitus Parks and Wildlife Services, tel. + 358 40 042 5666

Regional Directors, Parks and Wildlife Services:

  • Coastal and Metropolitan Area: Henrik Jansson, tel. +358 400 328 759.
  • Lakeland: Jouni Aarnio, tel. +358 40 735 2804.
  • Ostrobothnia–Kainuu: Pirkko Siikamäki, tel. +358 40 8275 457.
  • Lapland: Jyrki Tolonen, tel. +358 400 388 609.

Science Center Chief Heikki Hepoaho, Science Center Pilke tel. +358 40 572 6440